Shipping policy

Thank you for shopping with Infinite Ideations. We take great care in crafting and packaging our products to ensure they reach you safely and in excellent condition.

Order Processing

  • All orders are processed within 2–5 business days after payment confirmation.
  • Customized, personalized, made-to-order, and bulk orders may require additional processing time. The estimated timeline will be communicated separately.
  • Orders are not processed, packed, or shipped on Sundays or public holidays.

Shipping Locations

We currently ship across India.

For international shipping inquiries, please contact us before placing an order.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location, order weight, and package dimensions.
  • Free shipping promotions, if any, will be clearly displayed on our website.

Estimated Delivery Time

Delivery timelines may vary depending on your location and courier partner availability.

Estimated delivery times:

  • Metro Cities: 3–7 business days
  • Tier 2 & Tier 3 Cities: 5–10 business days
  • Remote Areas: 7–14 business days

Please note that these are estimated timelines and not guaranteed delivery dates.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS containing your tracking details.

You can use the tracking number provided to monitor your shipment's progress.

Delays in Delivery

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Courier service issues
  • High order volumes during festive seasons or promotional events

Infinite Ideations shall not be held responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of order placement.

If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply for re-shipment.

Damaged Packages

If your package arrives visibly damaged:

  1. Take clear photographs of the package and product immediately upon receipt.
  2. Contact us within 7 days of delivery.
  3. Share your order number and supporting photographs for review.

Claims reported after 7 days of delivery may not be eligible for resolution.

Lost Shipments

If your shipment appears lost in transit, please contact us. We will coordinate with the courier partner to investigate the matter.

Replacement or refund decisions will be made after the courier partner's investigation is completed.

Contact Us

For any shipping-related questions, please contact:

Infinite Ideations
Phone: +91 90236 33743
Email: connect@infiniteideations.com

We are committed to making your shopping experience smooth and enjoyable.