Last updated 14 August 2026
We pack each order with care and send it to the address you provide at checkout. Here is what to expect from order confirmation to delivery.
Order preparation
- All orders are processed within 2–5 business days after payment confirmation.
- Customized, personalized, made-to-order, and bulk orders may require additional processing time. The estimated timeline will be communicated separately.
- Orders are not processed, packed, or shipped on Sundays or public holidays.
Where we deliver
We currently ship across India.
For international shipping inquiries, please contact us before placing an order.
Shipping charges
- Shipping is free on orders of ₹499 or more.
- Orders under ₹499 have a flat shipping charge of ₹150, shown at checkout before you pay.
Estimated delivery
Delivery timelines may vary depending on your location and courier partner availability.
Estimated delivery times:
- Metro Cities: 3–7 business days
- Tier 2 & Tier 3 Cities: 5–10 business days
- Remote Areas: 7–14 business days
Please note that these are estimated timelines and not guaranteed delivery dates.
Tracking your parcel
Once your order has been shipped, you will receive a shipping confirmation email and/or SMS containing your tracking details.
You can use the tracking number provided to monitor your shipment's progress.
If delivery is delayed
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Transportation disruptions
- Courier service issues
- High order volumes during festive seasons or promotional events
Infinite Ideations shall not be held responsible for delays caused by circumstances beyond our reasonable control.
Check your address
Customers are responsible for providing accurate shipping details at the time of order placement.
If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply for re-shipment.
If your parcel arrives damaged
Please record a video while you open your parcel. If anything inside is damaged, email us within 7 days of delivery with your order number and the unboxing video. Our refunds and returns policy explains what happens next.
Claims reported after 7 days of delivery, or without an unboxing video, may not be eligible.
If a parcel seems lost
If your shipment appears lost in transit, please contact us. We will coordinate with the courier partner to investigate the matter.
Replacement or refund decisions will be made after the courier partner's investigation is completed.
Contact us
For any shipping-related questions, please contact:
Infinite Ideations
Email us or call us.
We are committed to making your shopping experience smooth and enjoyable.